Atlantic Technologies is an international consulting firm specialized in the value-add configuration, implementation and deployment of applications software.

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• ATLaaS
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SaaS: ATLaaS

 ATLaaS - Your SaaS delivery platform.

Atlantic Technologies presents ATLaaS, the platform that integrates Oracle's Customer Relationship Management (CRM) and  Contact Center Anywhere (CCA). 

With ATLaaS, both these solutions are offered in OnDemand modality.

ATLaaS enables companies to adopt and optimize the customer service supported by the specialists at Atlantic Technologies. 

• Oracle CRM On Demand (CRM OD)
• Atlantic Technologies' ContactCenter On Demand (AT CCOD), based on Oracle Contact Center Anywhere (CCA)
• Connector Atlantic CRM integration
• Infrastructure of a comprehensive voice and data network with Pan- European coverage. 

ATLaaS provides the following key features:

FUNCTIONAL COVERAGE - The solution ATLaaS, accelerates business functionality and provides a rare combination of features likely to respond to the following process':Customer Relationship Management (CRM), Customer Experience Management (CEM), Customer Interaction Management (CIM) such as sales, marketing, support, contact center analytics that are unified and integrated on one platform.

EASY TO USE - ATLaaS is specially designed to handle multiple processes and facilitate business by supplementing it with specific information from the market.  The main features include the right combination of industry best practices, technologies, and applications for CRM and CIM.

DEPLOYMENT SPEED - The solution ATLaaS can be implemented immediately and reduces the duration of each stage of customization. This allows the customer to focus on strategic activities of its core business thereby reducing the total cost of ownership (TCO) and increase the return on investment (ROI).

INTEGRATION AT NO COST - The ATLaaS solution eliminates the complexity of integrating the CRM and CCA process' while further avoiding the high costs, loss of time and risk management involved in integration.   Additionally, the ATLaaS platform is a GREEN technology solution that eliminates paper waste uaually found in a traditional system.

Overall, the level and combination of skills, processes, technologies and business applications are designed to give our customers immediate availability and quality customer service.

The ATLaaS service is available by a monthly subscription fee.